Terms and Conditions for Competitions on Stalotto.com
Welcome to Stalotto by entering or participating in any competition on our website, you agree to be bound by these Terms & Conditions. Please read them carefully.
1. Acceptance of Terms
1.1. These Terms & Conditions ("General Terms") apply to every prize competition and prize draw ("Competition") that Stalotto ("we," "us," "our") promotes and administers on our website.
1.2. Each Competition may also have its own specific terms and conditions ("Specific Terms"). These Specific Terms may be detailed on the competition page or communicated through other means associated with the Competition.
1.3. You should read these General Terms together with any applicable Specific Terms. If any provision of the Specific Terms conflicts with these General Terms, the Specific Terms will prevail.
1.4. We may change these General Terms at any time, and any changes will be posted on this page and become effective upon posting. It is your responsibility to review these Terms & Conditions regularly to ensure you are aware of any changes.
1.5. By entering any Competition, you accept that you will be legally bound by these General Terms and any applicable Specific Terms. If you do not agree with any of these terms, you should not participate in the Competition.
2. Promoter Details
2.1. The promoter of the Competitions is Stalotto, located at 15A, Cobalt Business Park, 1 Quick Silver Way, Newcastle upon Tyne NE27 0QQ.
2.2. If you have any concerns or queries regarding any of our Competitions, you can contact us by email at team@stalotto.com or by writing to us at the address provided above.
3. Eligibility
3.1. Competitions are open to all UK residents aged 18 years or over at the time of entry.
3.2. Employees of Stalotto, their immediate family members, agents, or any third party directly associated with the administration of the Competition are not eligible to enter.
3.3. Additional eligibility requirements may apply to specific Competitions, such as valid passports, visas, driving licences, or good physical health. These requirements will be detailed in the applicable Specific Terms.
3.4. Whether any eligibility requirement has or has not been met is at our sole discretion, and we may require evidence or confirmation from entrants before awarding prizes.
4. Entry Methods
4.1. Entry into any Competition is available through various methods, which may include purchasing a ticket on our website, online entry forms, SMS, postal entry, or other methods specified in the Specific Terms.
4.2. All Competitions will include a free route of entry, which will be detailed in the Specific Terms, and unless otherwise specified, this will be the postal entry route.
4.3. Unless otherwise permitted in the Specific Terms, no person may enter any Competition more than once, and entrants may not participate as part of a syndicate or on behalf of any other person, group, or company.
4.4. Entries must be submitted within the entry period specified in the Specific Terms. Entries received outside this period will not be valid.
4.5. We reserve the right to reject any entries that are incomplete, incomprehensible, damaged, or otherwise deficient. Entries that do not comply with these Terms, contain unlawful content, or are deemed harmful will be void.
4.6. Automated entries, bulk entries, or entries submitted by third parties are not permitted and will be disqualified.
5. Free Entry Route
5.1. All Competitions will include a free entry route, which will be by postal entry unless otherwise specified in the Specific Terms.
5.2. Free entries have an equal chance of winning as paid entries.
5.3. No purchase is necessary to enter or win via the free entry route.
5.4. Details of the free entry method, including how to enter, will be specified in these Terms & Conditions under Section 6: Postal Entry.
5.5. Entries that do not comply with the instructions for the free entry route will be disqualified.
6. Postal Entry
6.1. Promoter Address
Stalotto
15A, Cobalt Business Park
1 Quick Silver Way
Newcastle upon Tyne
NE27 0QQ
Postal entry cards must be sent here.
6.2. Eligibility
Open to all UK residents aged 18 and over, excluding employees of Stalotto, their immediate families, agents, or any third party directly associated with the administration of the competition. Postal entry is available for all competitions on Stalotto.com unless specified otherwise in individual competition details.
6.3. How to Enter
To enter a competition via the postal route, send a postcard with the following clearly written information:
- Full name
- Complete postal address (no PO Box addresses)
- Email address
- Telephone number
- Specific competition name you wish to enter
Each postcard must be posted individually with appropriate postage paid to the address specified for the competition. If not otherwise stated, use the promoter’s address. Entries must be submitted separately; multiple entries in one envelope will be counted as a single entry.
6.4. Only one entry is permitted per postcard. Hand-delivered entries will not be accepted and will automatically be disqualified.
6.5. Entries must be received by Stalotto before all competition tickets are allocated or by the closing date as specified on the competition details page. Entries received after this date will not be considered.
6.5.1. Deadline Adjustments for Late Entries: Late entries received within 48 hours of the closing date or after all tickets are sold may be entered into a subsequent competition of similar value, at Stalotto’s discretion.
6.5.2. Proof of postage is not proof of receipt, and Stalotto is not responsible for undelivered postcards.
6.6. All valid postal entries will be entered into the competition database before the draw deadline. Each valid entry will receive a confirmation email with an allocated ticket number for the draw.
6.7. Winners will always be notified via the email or phone number provided in their entry. Stalotto or its partners may also live stream the draws or additionally choose to notify winners by other means. Winners must respond within the specified time frame in the notification email to claim their prize.
6.8. Entries that do not comply with these terms, are illegible, incorrect/incomplete, or fail to meet the entry requirements will be disqualified.
6.9. Postal entries are treated with the same chance of winning as paid entries. No purchase is necessary to enter or win. Entering via the postal route does not guarantee a win or confer any additional benefits.
6.10. Stalotto reserves the right to modify these terms or cancel the postal entry route at any time without prior notice.
6.11. By participating in the postal entry route, entrants confirm their acceptance of these terms and conditions and agree to comply fully with them.
6.12. You may submit multiple entries for any competition up to the limit set by Stalotto. Each entry must be posted separately. Bulk entries in one envelope or on one postcard will not be accepted as multiple entries and will be counted as one.
7. Prize Details
7.1. Prizes are as described on the competition page and are subject to availability.
7.2. We reserve the right to substitute any prize with another prize of equal or greater value if circumstances beyond our control make it necessary to do so.
7.3. All prize substitutions will be communicated to entrants prior to the prize draw. If a substitution occurs, a full refund will be offered to any entrant who requests it before the prize draw takes place.
7.4. Prizes are non-transferable, non-exchangeable, and no cash alternative is offered unless specified in the Specific Terms.
7.5. Any tax or other charges payable as a result of a prize being awarded or received will be the responsibility of the winner.
7.6. Third-party suppliers of prizes may also stipulate their own terms and conditions, which will apply to the prize winner.
8. Winner Selection & Skill-Based Activities
8.1. Competition winners will be selected based on the completion of a skill-based activity, as outlined in the Specific Terms associated with each Competition.
8.2. The skill-based activity may vary and could include, but is not limited to, answering a question, completing a task, or performing an activity defined in the Specific Terms.
8.3. All winners will be selected based on their performance in the skill-based activity. The criteria for winning will be clearly explained in the Specific Terms for each Competition.
8.4. If a winner does not successfully complete the skill-based activity or meet the criteria within the specified timeframe, they will forfeit the prize, and a replacement winner will be selected.
8.5. If a winner cannot be contacted or does not claim their prize within 14 days of notification, we reserve the right to withdraw the prize and select a replacement winner.
9. Notification of Winners
9.1. Winners will be notified via at least one of the following methods within 28 days of the closing date of the Competition:
- By email
- By telephone
- In writing
9.2. It is the responsibility of entrants to ensure their contact details are accurate and up to date. We will not be liable for any inability to contact a winner due to incorrect contact details.
9.3. If we are unable to contact a winner or the winner does not claim their prize within the specified timeframe, the winner forfeits their right to the prize.
9.4. We may announce winners' names and general locations (e.g., county or city) on our website or through other media channels. By entering the Competition, you consent to such announcements.
10. Use of Personal Information
10.1. By entering a Competition, you consent to the use of your personal information for the purposes of administering the Competition and awarding prizes.
10.2. Your information will be handled in accordance with our Privacy Policy, which complies with applicable data protection laws.
10.3. If you are required to submit a third party’s personal information, you must ensure that the person has given their consent for you to provide us with their details.
10.4. We may use your name, likeness, and any submitted content for promotional purposes without additional compensation, unless prohibited by law.
11. Intellectual Property
11.1. By entering a Competition, you grant us a non-exclusive, worldwide, royalty-free, perpetual licence to use any content you submit for promotional purposes.
11.2. You warrant that you have all necessary rights to grant the above licence and that your content does not infringe any third-party rights.
11.3. All content on the Stalotto website, including text, graphics, logos, and images, is our property or that of our content suppliers and is protected by applicable intellectual property laws.
11.4. You may not use any content from this site without our express written consent.
12. Limitation of Liability
12.1. We will not be liable for:
- Any incorrect or inaccurate information provided in connection with a Competition.
- Technical failures or unavailability of our website or entry mechanisms.
- Unauthorised intervention in any part of the entry process or the Competition.
- Any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft, destruction, or alteration of entries.
12.2. We will not be liable for any damages, loss, or injury suffered by any entrant entering the Competition or as a result of accepting any prize.
12.3. Nothing in these Terms & Conditions shall exclude or limit our liability for death or personal injury caused by our negligence or for fraud.
13. Disqualification
13.1. We reserve the right to disqualify any entrant if we have reasonable grounds to believe the entrant has breached any of these Terms & Conditions.
13.2. Entries that are incomplete, indecipherable, illegible, or otherwise not in accordance with these Terms & Conditions will be disqualified.
13.3. Any entrant deemed to be rude or offensive to our staff or other entrants on social media, telephone, electronic communications, post, or in person will be disqualified from entry and may be banned from future Competitions.
14. Amendments and Termination
14.1. We reserve the right to amend, suspend, or terminate a Competition at any time without prior notice if circumstances arise outside of our control.
14.2. We will not be liable to any entrant or prize winner for any cancellation, termination, modification, or suspension of a Competition.
15. Governing Law
15.1. These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.
15.2. Any disputes relating to these Terms & Conditions or the Competitions will be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Contact Information
For any queries or complaints regarding a Competition, please contact us at:
Stalotto
15A, Cobalt Business Park
1 Quick Silver Way
Newcastle upon Tyne
NE27 0QQ
Email: team@stalotto.com
17. Final Decision
17.1. All decisions made by us regarding any aspect of the Competition are final and no correspondence will be entered into.
17.2. Tiebreakers, disputes, conflicts, questions, or concerns will be managed by us and, if required by law, by an independent adjudicator.
18. Acceptance
By entering or participating in a Competition on Stalotto, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
Last updated 12th November 2024